About US
Private Browser started as a completely free service for anyone in Dec 2019. Soon it added a commercial side aimed to keep the project financially sustainable.
Initially Private Browser had two dedicated servers in one country and was operated by MICRO INTELLIGENT TECHNOLOGY LIMITED, a company which was born in 2019 and that employed, in the telecommunication field, only persons involved in digital or non-digital civil activism. Today, Private Browser is operated exclusively by activists, privacy, data protection and security issues aware persons, law experts with the help of the same lawyers, and counts more than 200 servers with high bandwidth lines and good or top hardware in 35 datacenters across 19 countries in 3 continents. The solidity of the infrastructure is enhanced literally every week, so that most attacks (UDP and TCP flood, DDoS...) that caused service issues in the first Private Browser year of life now remain totally unnoticed to the users.
The customer service is not and has never been outsourced in order to provide high quality support.
Access to servers is restricted to an essential core of the team and any access outside this core must be authorized and performed under controlled conditions. No database is kept on any VPN server. The database is clustered across backend dedicated servers which never communicate directly with any client or with any other host outside our servers (nobody knows, except three persons, where the backend servers are located and additional security systems are in place to prevent any direct access to the database from outside the backend servers -not even the VPN servers really communicate directly with the database).
As far as we know, Private Browser is the only VPN in the world which transparently let anyone access a servers monitor on the www, updated every 60 seconds, to check the infrastructure status and verify that we respect our no-overselling and guaranteed allocated bandwidth commitments stated in the ToS. Private Browser also provides some features which might go unnoticed to the masses but which are important, such as separate entry and exit IP addresses on every VPN server to prevent some correlation attacks, typical on VPNs with a shared IP which is used both as entry and exit-IP address.
A tiny VPN if compared to the giants of the sector, but a small "miracle" in consideration of the no-security-compromise policies: no PPTP, no whistles and bells to mislead gullible customers, no investments in advertising, harsh contrasts against a project of sharing data with an association of VPN operators "to prevent frauds and improper use of the services", boycott from several ISPs due to our no-compromise network neutrality and privacy policy, no bribes for favorable reviews in some web sites.
On the contrary, above all, a lot of passion for what we do. We all feel that Private Browser is completely different from a commercial enterprise which aims exclusively to profits. Profits are important for us, otherwise keeping this infrastructure would be impossible, but they come after the security for our users and the respect of our policies and commitments.